The reverse vending machine won’t accept some of my containers

Our machines are no divas, but they can be a little fussy.
First, make sure the container you are trying to deposit is eligible for recycling at our machines. Each state carries different guidelines, but as a general rule, our machines accept most standard plastic (PET) and aluminium beverage containers from 150ml up to 3 litres. Containers for plain milk products are not accepted.
Next, check the barcode is visible and the container and label are still intact. Some of our new machines need the containers to be inserted with the barcode facing up.
After a couple of attempts, if the container still cannot be accepted, please email us with the RVM location and a photo of the container (and barcode) and we will alert our technician in case there is a problem with the machine.