Envirobank Services

Pickup Service

• How do I get paid for my Pickup?
• What suburbs do you service?
• What is the cost of a pickup?
• Do I need to label my bags before pickup?
• How do I book a pickup?

General

• Do you accept wine and spirit bottles?
• What can and can’t be recycled with Envirobank?
• What are the benefits of recycling with Envirobank?

Depots

• Where are your depots?

RVM's

• What is a Reverse Vending Machine (RVM)?
• How does the Reverse Vending Machine (RVM) know what to accept?
• Does my container need to have a label or barcode in order for me to return it?
• Do RVMs accept containers that are already crushed?
• The reverse vending machine won’t accept some of my containers
• The Reverse Vending Machine (RVM) is full

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Drop'n'Go

• Will I get the bags I use for my deposit back?
• How do I use Drop'n'Go bag labels on my own bags?
• How do I use the Drop'n'Go service?
• Why can Drop'n'Go payments take up to 7 working days?
• I haven’t received payment for my pickup
• What do I do if the pod is full?

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