I accidently redeemed my credits for a gift card I don't want.

We're sorry to hear that you accidentally redeemed your credits for a gift card you don't want. No worries, we're here to help you out.

In situations like these, we recommend reaching out to our customer service team directly at customerservice@envirobank.com.au. They'll be able to assist you and see what can be done about your situation.

Please provide them with the details included in the gift card confirmation email you will have received, and let them know ASAP as some gift cards are unable to be refunded once they have been issued.

While we can't guarantee a specific outcome, our team will do their best to find a solution for you. We appreciate your understanding.