Crunch
FAQ's about the Crunch rewards program and Crunch accounts.
Velocity Frequent Flyer
- Can I transfer my Velocity Points to Crunch credits?
- What is the maximum number of Velocity Points that I can transfer in a single transaction?
- How long will it take for Points to be credited to my account?
- Can I set-up my Crunch account to automatically transfer my Crunch credits to Velocity Frequent Flyer?
- How can I transfer my Crunch Credits to Velocity Points?
- How can I de-link my Crunch and Velocity memberships?
General
- How do I cash out my Crunch credits via EFT?
- There’s something wrong with my digital card
- Now that I have a digital card, what should I do with my plastic card?
- Where is my digital Crunch card located?
- I have a Crunch card but haven’t set up my account yet. What do I need to do?
- How do I add my membership card number to my Crunch account?