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  2. Crunch

Crunch

FAQ's about the Crunch rewards program and Crunch accounts.

EFT Payments

  • How do I cash out my Crunch Credits to PayPal?
  • Waiting on Paypal Payment
  • I swiped my EFTPOS card at the depot, but my refund hasn't gone into my bank account yet?
  • How do I cash out my Crunch credits to my bank account?
  • Why does Envirobank use payment partners in Crunch, rather than pay direct to my bank account?

Donating to Charity

  • Can I donate my Crunch credits to charity?

eGift Cards

  • I accidently redeemed my credits for a gift card I don't want.
  • Envirobank eGift Card
  • What is an eGift card?
  • How do I redeem my Crunch Credits to eGift cards?
  • I haven’t received my eGift Card

Velocity Frequent Flyer

  • What is the maximum number of Velocity Points that I can transfer in a single transaction?
  • How long will it take for Velocity Points to be credited to my account?
  • Can I set-up my Crunch account to automatically transfer my Crunch credits to Velocity Frequent Flyer?
  • How can I transfer my Crunch Credits to Velocity Points?
  • How can I de-link my Crunch and Velocity memberships?
  • I added the wrong Velocity Frequent Flyer number to my Crunch account, how can I change it?
See all 11 articles

Crunch

  • Cannot find password reset email
  • How can I update my details?
  • I would like to close my Crunch account
  • I cannot log in to my Crunch account
  • What is “Crunch”?
  • What are Crunch credits?
See all 13 articles
Envirobank Recycling