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  1. Envirobank Recycling
  2. Crunch

Crunch

FAQ's about the Crunch rewards program and Crunch accounts.

EFT Payments

  • How do I cash out my Crunch credits to my bank account?
  • What’s the difference between a Crunch account and a Containers for Change Scheme Account?
  • What is a Scheme ID and how do I get one?
  • Where can I find my Scheme ID?
  • Why does Envirobank use payment partners in Crunch, rather than pay direct to my bank account?

Donating to Charity

  • Can I donate my Crunch credits to charity?

eGift Cards

  • What is an eGift card?
  • How do I redeem my Crunch Credits to eGift cards?
  • I haven’t received my eGift Card

Velocity Frequent Flyer

  • Can I transfer my Velocity Points to Crunch credits?
  • What is the maximum number of Velocity Points that I can transfer in a single transaction?
  • How long will it take for Points to be credited to my account?
  • Can I set-up my Crunch account to automatically transfer my Crunch credits to Velocity Frequent Flyer?
  • How can I transfer my Crunch Credits to Velocity Points?
  • How can I de-link my Crunch and Velocity memberships?
See all 12 articles

General

  • What is “Crunch”?
  • What are Crunch credits?
  • How can I earn Crunch credits?
  • How are Crunch credits calculated?
  • Does Envirobank take a cut of my 10 cents when I use Crunch?
  • Do my Crunch credits expire?
See all 12 articles
Envirobank Recycling